01
Lockout service
Locked your keys in the vehicle? We use safe, professional entry methods to help you regain access while protecting the vehicle.
USDOT 8366983MC 93311811
Request serviceAvailable 24 hours a day, 7 days a week
Dependable help.
Right on time.
Professional towing, roadside assistance, and vehicle recovery—delivered with care, clear communication, and respect for your vehicle.
Careful operationReliable responseRegional service
What we do
Help for every mile.
ONTIME Towing & Recovery LLC provides fast, reliable towing and roadside assistance across the DMV region and by arrangement beyond it. Every service is customer-authorized—we respond because the owner, driver, insurer, motor club, or another authorized party requested help.
02
Roadside assistance
On-the-spot support for flat tires, emergency fuel delivery, and other customer-authorized roadside needs.
03
Jump-start service
Battery trouble? We come to your location and help get the vehicle running again, day or night.
04
Point-to-point vehicle transportation
Careful transport for running or non-running cars, trucks, and other eligible vehicles between approved locations.
05
Disabled vehicle hauling
We can move a disabled or non-running vehicle to a repair shop, your home, or another authorized destination.
06
Accident recovery
Prompt, careful recovery requested by a driver, insurer, motor club, or another authorized party after a collision.
Recent work
Careful transport.
Documented on scene.
Real ONTIME equipment handling a customer-authorized vehicle move with professional securement and roadside safety practices.
Secure vehicle transportProfessional rollback service
Safety on every sceneVisible, careful operation
Itemized service billing
Clear after every job.
We document the service performed, vehicle, distance, timing, job conditions, and applicable rules before preparing the final bill.
How billing works01Tell us what happened
02We perform and document the service
03We itemize each charge
04Receive your invoice or paid receipt
ONTIME provides customer-authorized towing and roadside assistance. We do not perform parking-enforcement towing, trespass towing, or unauthorized impounds.
Customer portal
Every mile.
Every charge.
All in one place.
Customers can review service details, pickup and destination mileage, itemized invoices, payment status, and receipts from one clear dashboard.
Preview the portalINVOICE#OT-1042
Payment duePICKUPAlexandria, VA
DESTINATIONFairfax, VA
DISTANCE22.4 mi
SERVICEFlatbed tow
PRICEPrivate invoice
Job totalOwner prepared
Why choose ONTIME
Your vehicle deserves a careful hand.
Every call is customer-authorized. We do not provide parking enforcement, trespass towing, or unauthorized impounds. We arrive prepared, communicate clearly, and treat every vehicle with care.
01Customer-authorized
service only
service only
02Responsive DMV
coverage
coverage
03Professional, courteous
drivers
drivers
04Clear, itemized
billing
billing
“
Calm, capable service for stressful roadside moments.
THE ONTIME PROMISEService area
Alexandria based.
DMV reach.
Based in Alexandria and serving customers across Northern Virginia, Washington, DC, and nearby Maryland communities. Long-distance towing and neighboring-state vehicle transport are available by arrangement for eligible interstate moves.
01Alexandria & Northern Virginia
02Washington, DC
03Prince George’s County, Maryland
04Montgomery County, Maryland
05DMV regional service
06Long-distance transport by arrangement
Need assistance?
Tell us where you are.
We’ll help you move forward.
CALL FOR SERVICE
(571) 735-6806service@ontimetowingva.comFor immediate service, call us. Use the online form for scheduled transport and non-emergency assistance.
Submit online request